The Service Premium Capability in Job Ready is designed to simplify and streamline interactions across the entire service delivery process. With dedicated portals for jobseekers and employers, integrated management tools for professional services, and an efficient query resolution system, Service enables Employment Service Providers to improve collaboration, reduce administrative burdens, and deliver better outcomes for both jobseekers and employers.
Enhance Jobseeker and Employer Engagement
The Job Seeker Portal and Employer Portal provide secure, streamlined platforms for communication and task management. These portals foster more efficient collaboration between job coaches and jobseekers, as well as between business development managers and employers, improving both satisfaction and outcomes.
Simplify Task Management with Professional Services
The Jobseeker and Employer Portals streamline tasks, document management, and digital signatures. The Professional Services feature simplifies allied health referrals, appointments, and expense claims, improving efficiency and supporting jobseekers' employment pathways.
Maintain Compliance and Improve Case Management
The Queries tool’s pre-set categories and Kanban view simplify compliance tracking and reduce the burden of manual documentation checks, ensuring faster resolutions and a streamlined compliance process.
Feature
Job Seeker Portal
Facilitate secure and seamless interactions between job coaches and jobseekers for efficient support and collaboration.
Feature
Employer Portal
Enable secure and seamless interactions between business development managers and employers for efficient collaboration.
Feature
Professional Services
Simplify the management of claimable allied health services and track their impact on supporting long-term unemployed individuals.
Feature
Queries
Facilitate efficient communication between teams to quickly resolve documentation and eligibility questions, improving overall coordination and response times.
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