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05-06-2023 | By Simon Kelso Justice

How Online Platforms Bridge the Gap in Access to Justice

Access to justice is a fundamental pillar of any democratic society. It ensures that every individual, regardless of their background or economic status, can exercise their rights and seek legal redress when necessary. However, the reality is that accessing the legal system has often been an uphill battle for many people, primarily due to financial constraints, geographic limitations, and a lack of legal knowledge. Fortunately, the digital age has ushered in a new era of accessibility, with online platforms like the ReadyTech Justice OLS (Online Legal Services) Portal leading the way in making legal services more inclusive and convenient for all.

Understanding Access to Justice

Before delving into how online platforms are addressing the accessibility gap, it's essential to grasp the concept of access to justice. Access to justice refers to the ability of individuals to navigate the legal system, regardless of their socioeconomic status, education, or geographic location. It encompasses several key components:

  • Affordability: Legal services can be prohibitively expensive, often resulting in people foregoing their legal rights simply due to financial constraints.

  • Geographic Barriers: Many individuals live in rural or underserved areas, making it difficult to access legal services physically.

  • Complexity of Legal Processes: The legal system can be daunting and complex, deterring people from seeking help when they need it.

  • Lack of Legal Awareness: A significant portion of the population lacks knowledge about their legal rights and how to access legal services.

Online Platforms and Access to Justice

The advent of online platforms has revolutionised the legal landscape, making justice more accessible and convenient. Here's how online platforms are bridging the access gap:

  • Affordable Legal Services: Online platforms often offer more affordable legal services compared to traditional law firms. They can provide standardised documents, self-help resources, and affordable legal consultations, democratising access to legal assistance.

  • Remote Access: Geographic limitations are no longer a significant barrier. Individuals can access legal information, advice, and services from the comfort of their homes, regardless of their location.

  • Simplified Processes: Online platforms streamline legal processes, breaking down complex procedures into easy-to-follow steps. This empowers individuals to handle their legal matters more confidently.

  • Legal Education: Many online platforms provide educational resources, such as articles, videos, and FAQs, to enhance legal literacy. This empowers individuals to understand their rights and make informed decisions.

The ReadyTech Justice OLS (Online Legal Services) Portal is a prime example of how online platforms are transforming access to justice. It offers a range of services, including document preparation, legal consultations, and information resources.

Here's a closer look at how the OLS Portal is contributing to greater accessibility:

  • Document Preparation: Users can generate legal documents such as wills, contracts, and divorce papers using customisable templates, saving both time and money compared to traditional legal document preparation.

  • Consultations: The OLS Portal connects users with experienced attorneys for online consultations at a fraction of the cost of in-person meetings. This facilitates access to professional legal advice, even for those on a tight budget.

  • Legal Resources: The platform offers a wealth of legal resources, including articles, guides, and frequently asked questions, making legal information more accessible and comprehensible.

  • User-Friendly Interface: The OLS Portal is designed with user-friendliness in mind, ensuring that individuals with varying levels of tech-savviness can easily navigate the platform and access the assistance they need.

Access to justice is a fundamental right that should not be contingent upon one's financial resources or geographical location. Online platforms like the ReadyTech Justice OLS Portal have emerged as catalysts for change, making legal services more inclusive and convenient for all. By addressing the affordability, geographic, and knowledge barriers that have traditionally hindered access to justice, these platforms unlock the full potential of our legal system, ensuring that justice truly is blind and accessible to all. As we continue to embrace technology and innovation, the gap in access to justice narrows, bringing us one step closer to a more equitable society.

To find out more about ReadyTech’s end-to-end case management solution, built specifically for the justice sector, go to