Transport for NSW is the state government organisation responsible for keeping NSW moving. Its Enterprise RTO is responsible for skilling a 25,000-strong workforce to ensure the delivery of safe, integrated and efficient road, rail and maritime transport systems.


The challenge

Transport for NSW was reliant on slower, manual administration processes for tasks like enrolments and was concerned about meeting ongoing compliance obligations in NSW.


The solution

Implementing JR Plus allowed Transport for NSW to automate digital compliance and significantly reduce processing times for tasks like enrolments and issuing certificates.


The results

Transport for NSW improved training administration efficiency by over 80% through digitisation and automation, saving taxpayers between $25,000-$40,000 per annum.

Key numbers

Transport for NSW achieved these KPIs and more after moving their training division to JR Plus.

Transport for NSW achieved these KPIs and more after moving their training division to JR Plus

Reduction in student enrolment times
Average annual savings on administration
Faster issuing of certifications

“Our main aim at Transport for NSW is to use taxpayers’ money effectively and JR Plus is helping us to achieve that mission. We have eliminated a lot of waste and future integrations will help us further tighten our processes to deliver wider compliance and cost benefits. JR Plus meets all of the requirements of a leading public sector enterprise RTO, including its ease of use and ability to save on time and cost through automation.”


-Prem Srinivasan

Learning Quality & Compliance Lead

Transport for NSW

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Find out more on our true-cloud Student Management System, JR Plus and why Transport for NSW chose our technology to power their enterprise RTO.


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