ReadyTech welcomes launch of ‘Career Skills for New Jobs’ pilot

Career Skills for New Jobs

A pilot program assisting mature age Australians in South Western Sydney find sustainable employment is now underway using purpose-built ReadyTech technology.

ReadyTech has welcomed the launch of a landmark pilot program, ‘Career Skills for New Jobs’, which is designed to assist mature age Australians in South Western Sydney find sustainable employment through highly personalised job seeker support.

In collaboration with PwC, claims management service provider EML Group, candidate insights firm AbilityMap and ReadyTech behavioural science business Esher House, the $3 million Federal Government-sponsored trial will support  250 mature job seekers.

Experienced career coaches from Your Future Career and Wellbeing (part of EML Group) will provide participants with 12 weeks of tailored face-to-face support and online digital services via a customised platform developed by ReadyTech called CareerTrack.

Using CareerTrack to manage the employment journey, job seekers involved in the trial will be:

      • Provided with access to career diagnostics and behavioural assessments so they can identify skills, interests, behaviours, and barriers to employment;
      • Connected to further education and training to support their skills development;
      • Linked to services and whole-of-person resources to support them into work.

Initially delivered from two locations in South Western Sydney, the mature aged job seekers are all recipients of the Newstart Allowance and aged 50 years or over. It is funded through the Federal Government’s $96.1 million Try, Test and Learn fund.

Read more about the Career Skills for New Jobs program here.

ReadyTech supports VET careers at ACT Training Awards

ReadyTech ACT Training Awards

ReadyTech supported the future growth of VET careers through platinum sponsorship of this year’s ACT Training Awards where it presented the ReadyTech ACT Apprentice of the Year Award to winner James White.

ReadyTech supported VET careers in Australia through sponsorship of the ACT Training Awards in September where it presented the ReadyTech ACT Apprentice of the Year Award to Canberra Institute of Technology graduate James White.

The ACT Training Awards is an annual awards program that celebrates the achievements of all those who are involved in the ACT’s vocational education and training (VET) sector.

For the fourth year running ReadyTech was a platinum sponsor and presented the ACT Apprentice of the Year Award. The winner goes on to compete in the national Australian Training Awards which will be held in November.

ReadyTech CEO Marc Washbourne said the future of VET was important to Australia and the company was proud to support that future at this year’s ACT Training Awards.

“We’ve had a long association with vocational education and training in Australia and we have a special affinity for the pool of talent the ACT is able to deliver year after year,” Washbourne said.

“Last year we were thrilled to name the ACT Apprentice of the Year – Matthew Egan – and we were pleased once again this year to showcase another VET success story in the 2019 winner James White.”

ReadyTech Head of Education Strategy and VET expert Chris Smith was invited to participate as part of the judging panel for the ACT Training Awards for the third year in a row in 2019.

“I’m always impressed by the powerful success stories that come out of the ACT’s VET industry. This year is no exception and I’d like to personally congratulate all the finalists and nominees this year.”

The winner, James White, is a Certificate III in Carpentry graduate from Canberra Institute of Technology who is now employed in construction by Actpro Group.

This year’s other finalists for the ReadyTech ACT Apprentice of the Year Award were:

Christopher Bale

Qualification: Certificate III in Sports Turf Management
Training Provider: Canberra Institute of Technology
Employer: Yowani Country Club

Mohsen Karimi

Qualification: Certificate III in Hairdressing
Training Provider: College of Transformation, Education and Training
Employer: Bentley’s Hair of Canberra

Jayne Roberts

Qualification: Certificate III in Parks and Gardens (Horticulture)
Training Provider: Canberra Institute of Technology
Employer: Transport Canberra and City Services

Sally Shipard

Qualification: Certificate III in Carpentry
Training Provider: Masters in Building Trading
Employer: BBD Construction

Kerryn Thomas

Qualification: Certificate III in Electrotechnology Electrician
Training Provider: Canberra Institute of Technology
Employer: Delta Building Automation

The ACT Training Awards were held in the ACT on Thursday 12th September. The national Australian Training Awards will be held on 21 November in Brisbane.

ReadyTech recognised for innovation in disability employment services

The National Employment Services Association (NESA) has named ReadyTech business Esher House’s collaboration with WISE Employment as a 2019 Innovation in Disability Employment Award finalist.

Australia’s peak employment services body, the National Employment Services Association (NESA), has named a ReadyTech collaboration with employment services provider WISE Employment as one of Australia’s most innovative programmes in the disability employment services (DES) sector.

ReadyTech business Esher House worked with DES provider WISE Employment over a period of two years to integrate behavioural science-driven participant assessment technology and targeted resilience interventions into its disability employment operations across South Australia.

The programme’s impact on WISE Employment’s operations and the outcomes of jobseeker participants using WISE’s employment services led to NESA naming the initiative as an Innovation in Disability Employment Award finalist ahead of this year’s 2019 NESA Awards for Excellence.

The NESA Innovation in Disability Employment Award recognises those employment service providers, employment organisations or employers who are using innovative service strategies or initiatives to contribute to the employment inclusion of people living with a disability.

Esher House CEO Darren Coppin said the WISE Employment and Esher House collaboration in South Australia was a microcosm of what is possible for employment services in Australia.

“We’re all about building better lives for participants in employment services. Together with WISE Employment, we aimed to demonstrate how behavioural science and data analytic technology can lead to a better understanding of jobseekers that enables case managers to support jobseekers in a very efficient, very person-centric and very human way. This is reflected in the higher outcomes achieved.”

A central challenge faced by DES providers is understanding job seekers and building trust from the beginning, so they can respond to barriers effectively through targeted intervention services and progress the participant into meaningful work. The ability to get this right quickly can literally mean the difference between meaningful employment and the slip into long-term unemployment.

The WISE and Esher House collaboration sought to understand and respond to participant attitudes towards employment, using the latest in behavioural science, predictive analytics and machine learning. In overhauling and innovating WISE’s case management approach, it was able to facilitate a more person-centric, efficient, accurate and human approach to participant support.

Following its success in South Australia, WISE Employment went on to integrate the Esher House into its disability employment services operations Australia-wide. WISE Employment has a total of 139 DES offices across NSW, Victoria, Queensland, Tasmania, South Australia and the Northern Territory.

ReadyTech CEO Marc Washbourne said NESA’s recognition for innovation would be welcomed by a ReadyTech team who were all working towards improving employment and education outcomes.

“ReadyTech’s roots are in delivering employment outcomes for job seekers through innovative technology – including those people living with a disability seeking employment through DES. The DES sector is full of people and organisations who are innovating and improving the employment outcomes of people living with a disability, and we’re proud to be named among them this year.”

ReadyTech teams conquer Oxfam Trailwalker

ReadyTech Oxfam Trailwalker

Four teams from ReadyTech hit the trail for the Oxfam Trailwalker in Melbourne in March, working together to raise over $10,000 and overcome all the challenges that come with walking 100kms.

The Oxfam Trailwalker is Australia’s original charity team endurance event. With the aim of raising funds to tackle poverty around the world, it brings together hundreds of teams in Melbourne over two days in March, setting them the significant challenge of walking 100kms for a good cause.

This year ReadyTech entered four teams of four in the Melbourne event. Raising over $10,000 in total, the 16 staff from ReadyTech, JobReady, VETtrak and HR3 who took on the elements (including hail) to participate this year have not only done well to support Oxfam, but have a great story to tell.

So what was it like to walk the walk? We sat down with JobReady’s Brendan Miller for a debrief.

Q&A: Brendan Miller, Customer Experience Officer, JobReady

Brendan Completing Oxfam TrailwalkerWhy did you decide to take on the Oxfam Trailwalker? 

I was initially just doing the training walks with some of the team on weekends for fun. Because of some leave restrictions I had no plans to walk in the actual Melbourne event on the day. When someone from ReadyTech’s Team 4 unfortunately had to drop out ahead of the event, some strings were pulled and I was asked if I wanted to join. Oxfam’s poverty mission is also a cause that meant a lot to those involved from ReadyTech – it’s just a really great charity event to get out and support.


How did the ReadyTech teams do?

Everyone did fantastically well – everyone was really determined. Even the people who eventually had to make a decision to drop out put everything they could into it. There were four out of the original 16 that had to retire due to some really rough deals – serious blisters for example. There was one person on my team whose knees literally gave up on him, meaning he had to use his walking poles as crutches for a while. People just put in an amazing effort, and it was a great chance to meet and bond with people from other ReadyTech offices. Together we were able to raise over $10,000. A big thanks to the amazing support team – without them we wouldn’t have been able to get through it.

What were the highlights for you?

Definitely crossing the finish line together with ReadyTech Teams 1, 2 and 4. While Team 3 managed to finish a little quicker than the rest of us, completing that final leg as a larger group was a fantastic feeling. Other than that, there were some harder sections getting to Checkpoint 2 – there were quite a few hills and inclines very early on – and it felt pretty good to get to the top and put those behind us.

What about most challenging moments?

The longest part of the trail was the 19kms between Checkpoints 5 and 6, which we did between 3am and 8am in the morning. It turned out to be really bad rainy weather – so it was dark, cold and with the constant rain absolutely everything was wet, including our shoes and socks. We even had a short burst of hail. Morale was not very high. I personally started listening to music to keep myself sane, and unfortunately, it was at Checkpoint 6 where some of our people needed to retire.

How does walking 100kms actually feel?

It really didn’t feel that long. I guess because you’re awake for it from beginning to end – aside from the short sleep some of us had at Checkpoint 5 – the whole thing goes by really quickly. The worst part was that most of the latter part of the route was concrete – a lot of walkways and tarmac, rather than the bush we had at the beginning. It really ruins the feeling in your feet – it makes everything numb. I managed to finish without any blisters and my muscles weren’t too sore. I live about 3kms away from the office, and although it was only two days after the event, I walked to work on Monday morning!

The big question: would you ever do it again?

Yes! I’d definitely think about doing the Sydney Oxfam Trailwalker. Apparently it’s the hardest route out of the three events in Brisbane, Melbourne and Sydney, so I’d be keen to give it a try. Hopefully for that we’ll be able to another group of ReadyTech teams together!